Privacy Policy

Last Updated: June, 12th 2026

Mimi Cat Living ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of personal information:

Contact Information

Name
Email address
Telephone number
Billing address
Shipping address

Order & Transaction Information

Products purchased
Order history
Returns and exchanges
Payment confirmations

Payment Information

Payments are processed securely through third-party payment providers. We do not store full payment card information on our servers.

Account Information

Username and password (if applicable)
Preferences and settings

Device & Usage Information

IP address
Browser type
Device information
Pages viewed
Time spent on the website
Referral source
Shopping activity

Customer Support Information

Information submitted through our contact forms, email communications, and support requests.

How We Collect Information

We collect information directly from you, automatically through cookies and similar technologies, from payment processors and shipping providers, and from analytics and advertising partners.

Legal Bases for Processing (EEA/UK Users)

Where required by law, we process personal information based on performance of a contract, compliance with legal obligations, legitimate business interests, and your consent.

How We Use Personal Information

We use personal information to fulfil orders (process payments, ship products, provide order updates, manage returns and refunds), improve our services, send marketing communications with your consent where required, prevent fraud and maintain security, provide customer support, and comply with applicable laws.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, analyze website traffic, measure advertising performance, and personalize content and promotions. You may manage cookie preferences through your browser settings or our cookie consent banner where available.

Sharing Personal Information

We may share personal information with service providers (including Shopify, payment processors, shipping carriers, fulfillment partners, customer support providers, and analytics providers), advertising and marketing partners, legal authorities where required by law, and in connection with business transfers such as mergers or acquisitions.

Shopify

Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell products and services, and may process personal information to provide hosting, payments, fraud prevention, analytics, and other services. For more information, please review Shopify's Privacy Policy.

International Data Transfers

Because we work with international suppliers and service providers, your personal information may be transferred outside your country of residence. Where required, appropriate safeguards are implemented to protect personal information.

Data Retention

We retain personal information only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to access your personal information, correct inaccurate information, request deletion of your data, request data portability, restrict processing, object to certain processing activities, and withdraw consent at any time. To exercise your rights, please contact us through our Contact Us page. We may request identity verification before processing certain requests.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so that we may remove the information.

Security

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our Contact Us page or by email at: support@mimi-catliving.com